Terms & Conditions

1. Website Use

Customers must not misuse the website, attempt unauthorised access, interfere with website functionality, or use the website for unlawful purposes.

2. Product Information

ZIRO ONE makes reasonable efforts to provide accurate product descriptions, images, measurements, colours, fabric information, and pricing. Minor variations may occur because of photography, lighting, screens, manufacturing processes, embroidery, prints, or the nature of the product.

3. Product Availability

Product availability may change based on inventory. If an item becomes unavailable, ZIRO ONE may contact the customer regarding the order and provide an appropriate resolution.

4. Pricing

ZIRO ONE makes reasonable efforts to display accurate pricing. If a genuine pricing or technical error occurs, ZIRO ONE may review the affected order and take appropriate action in accordance with applicable law.

5. Orders

Submitting an order constitutes a request to purchase. An order may be subject to verification and availability. ZIRO ONE may contact the customer when additional information is required to process an order.

6. Payment

Customers must use valid payment methods and provide accurate information necessary to complete the transaction. Payment is subject to the ZIRO ONE Payment Policy.

7. Shipping

Shipping and delivery are subject to the ZIRO ONE Shipping & Delivery Policy.

8. Returns, Exchanges & Refunds

Returns, exchanges, cancellations, and refunds are subject to their respective ZIRO ONE policies.

9. Intellectual Property

The ZIRO ONE name, logo, photographs, product images, designs, website content, graphics, text, and other original materials belong to ZIRO ONE or their respective rights holders and may not be reproduced, copied, modified, distributed, or commercially used without appropriate permission.

10. Website Content

ZIRO ONE may update, modify, suspend, or discontinue website content or functionality when necessary.

11. Fraud and Misuse

ZIRO ONE may investigate suspicious activity, fraudulent orders, payment misuse, abuse of promotions, or misuse of return and exchange policies. Any action taken will be subject to applicable law.

12. Policy Changes

ZIRO ONE may update these policies from time to time. The latest version published on the website will apply to future transactions, subject to applicable law.

13. Customer Support

For questions or complaints, customers should contact ZIRO ONE through the official contact information published on the website: care@ziroone.in

14. Governing Law

[PLACEHOLDER — Governing law and jurisdiction to be confirmed with ZIRO ONE's legal adviser using the actual registered business details before publication. Do not publish this section without verification.]

15. Grievance Officer

Customers who have a complaint or concern related to these Terms & Conditions or any transaction with ZIRO ONE may contact the Grievance Officer:

• Name: [PLACEHOLDER — to be confirmed before publication]
• Email: [PLACEHOLDER — to be confirmed before publication]
• Phone: [PLACEHOLDER — to be confirmed before publication]
• Address: 704, 7th Floor, Palm Court, Sector 16, Gurgaon